Happy New Year to all! My last column focused on preparing a career-life agenda for 2010 and taking the time to reflect on your 2009 achievements in order to hit the street running in the new decade.

Highly productive employees know their strengths and weaknesses. It is the employer's responsibility to effectively communicate job competencies to employees in order to praise them for strengths and ...

What sets apart extraordinary leaders from lackluster ones? What do the most respected leaders have in common? Research shows that leaders spend more than 75 percent of their time communicating, and ...

Why our human edge, trust-building capacity, and mastery of neurobiological Communication Intelligence CQ become more ...

An important part of the interactions between you and your spouse is the way in which you communicate thoughts, ideas, and feelings primarily through verbal communication. Your ability to verbally ...

Improving Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores is a top priority within the hospital sector, and to make meaningful improvements, provider-patient ...

The Joint Commission has updated its monograph, Advancing Effective Communication, Cultural Competence and Patient- and Family-Centered Care With The Joint Commission. The monograph was developed to ...

An interaction between a professor and an Arab student reveals how tricky cultural differences can be in Malaysia’s universities. “Why are you so quiet?” the professor asks, puzzled by the student’s ...