The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. Similarly, MIT researchers ...

In today’s world, it often feels like our devices know what we need before we do. Have you ever thought about coffee, and suddenly, an ad for your favorite brand appears on your phone? Or how Netflix ...

As organisations look ahead to 2026, the defining lesson from 2025 is clear: Employee Experience (EX) has moved from fragmented initiatives to integrated operating systems, with AI at the centre.The ...

Forbes contributors publish independent expert analyses and insights. I write about the shifting workplace and the new employee experience. Mar 20, 2024, 03:41pm EDT Lattice’s annual research report ...

Over the past few decades, well-meaning business leaders have tried to build customer-centric workplaces to gain advantages over their competitors. The real key to success, however, starts with an ...

The average person spends approximately 90,000 hours, equivalent to one-third of a lifetime, at work. The workplace can be a second home to adults, and spending multiple hours has fueled a ...

Employees who report a good experience with a period of leave from work are 75% more likely to stay at their job for five or more years, according to an Oct. 27 report from The Guardian Life Insurance ...

The quest to deliver a seamless and satisfying customer experience is central to retail companies’ strategies, and those efforts are even more important as the industry’s “peak season” is in full ...

As the Division of Student Life Employee Experience team, we believe that when staff thrive, students shine. We support employees at every stage—from onboarding to leadership—through inclusive, people ...