Here’s a number that should grab your attention: 98% of consumers read online reviews before choosing a local business. That single stat sums up the importance of Google reviews for small business ...

Google reviews are disappearing from Google Business Profile local listings. In the past few days or so there has been an influx of complaints in the Google Business Profile forums. This seems like a ...

Keywords in reviews are generally believed to help local rankings, although their impact is still actively debated within the local SEO community. Regardless of where the truth on ranking impact ...

Google reviews can influence a customer before a website visit, phone call, booking, or store visit. In the United States, ratings, recent comments, review volume, and owner replies often shape the ...

Review count and keywords in reviews are most important for gaining top spots. Proximity remains the most prevalent local search factor. This can vary by business sector. New data on over 3,000 Google ...

In 2025, Google is removing reviews at unprecedented rates – and it is not accidental. Our industry analysis of 60,000 Google Business Profiles shows that deletions are being driven by a mix of: ...

2025 has been a challenging year for small business owners. Rising tariffs, economic legislation and squeezed consumer spending have made every customer count more than ever. On top of that, Google's ...

Another day, another bug with Google local, specific with reviews. Today's bug is that the review replies are not showing up for many. This is a new widespread bug, that seems to be impacting all ...

Simple integrations and the real-world adoption of usable AI have been yielding surprising results in unexpected areas. In yet another use case, it has been effectively deployed to find practical ways ...

Some Business Profile dashboards show no reviews while the public listing still displays the review count. The reports point to a display problem, but Google hasn’t confirmed the cause. Checking the ...