ServiceNow has a proven AI chatbot platform with almost 8,400 customers and 85% of the Fortune 500.

Processes and process automation take many forms. Here’s how to navigate the growing ecosystem of tools for automating everything from simple repetitive tasks to complex custom workflows. In 2015, ...

Almost every enterprise leader I've worked with over the past years has asked a version of the same fundamental question: "How do we maintain operational excellence when our business environment ...

Embracing automation and digital transformation has become imperative for organizations striving to enhance operational efficiency and stay competitive in modern business. The finance function holds ...

Building off some early successes with robotic process automation, or RPA, the U.S. Air Force is deploying the capability on a greater scale. Assisted by the Air Force Robotic Process Automation ...

Intelligent process automation (IPA) represents a transformative approach combining robotic process automation (RPA), artificial intelligence (AI), and other advanced technologies to streamline ...

Here's what you need to know about robotic process automation, including major software vendors, how it might affect jobs, and how to start using RPA. Image: Olivier Le Moal, Getty Images/iStockphoto ...

Discover why IT Management is known as the 'Architect of Automation.' Explore top NIRF 2025/2026 colleges in India, including ...

The growth of robotic process automation (RPA) is a part of technological disruption and transformation of tax practices’ and departments’ internal processes, client services, and interactions with ...